We are Acoustic Union
Founded in 2022 in Belgrade, Serbia, our mission is to deliver a true guitar experience to players across the Balkans and beyond. At the heart of our store is a dedicated guitar workshop, where a team of professional luthiers carefully sets up every single instrument we sell.
When we were young, we could only admire guitars in the hands of our heroes on posters. Today, we have more guitars than we ever dreamed of. And we’re happy to share that joy with you.
Whether you choose a guitar priced at €200 or €10,000, it will feel comfortable, responsive, and stage-ready - as if it were prepared for a rockstar. Drop by, try our instruments, and hopefully find the one that will stay with you for life.
Contact Us
Acoustic Union DOO Beograd
Store address: Zmaj Jovina 27, Zemun
Feel free to contact us using
- our phone number: +381 62 142 9412 (11:00 - 20:00 CET)
- our email: austorers@gmail.com
Or use contact form below
Get in touch
Frequently asked questions
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 14 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging with proof of purchase.
Please note that customers will be responsible for return shipping costs.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
Delivery time may vary greatly depending on the shipping destination. Each order is processed indivisually.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Helpful information
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 14 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging with proof of purchase.
Please note that customers will be responsible for return shipping costs.
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
